At Stratos, we believe strongly in the power of co-creation — bringing customers, designers, and business stakeholders into the creative process — to get to better answers, faster. For us, co-creation is more than our method — it is our mindset.
They are experts of their own experiences, and when given the chance, can provide compelling insight into a new strategy and collectively generate breakthrough ideas on how to improve them.
Most research today doesn’t tap into this creativity and expertise. It tends to treat people like passive test subjects — whose role is relegated to checking a box, rating an idea, or having people follow them around.
We aim to transcend “subject-centered” research and instead invite people to contribute as active participants — unlocking their passion and ingenuity by giving them the tools for expression and inspiration, and opportunities to share their unique points of view.
A methodology is a string of methods put together to optimize solutions. At Stratos, we believe in leveraging and applying the unique strengths of both established and emerging methodologies, depending on client needs. Our methodology fluency includes:
Our team is an eclectic mix of talent that includes: design researchers, service designers, experience strategists, information designers, human factor specialists, industrial designers, service systems developers, and workshop facilitators. Leading this team are:
We got together with our team, made a list of things that unite us and made a vow to hold each other accountable to it. Here’s what we agreed to:
Better ways, always. We love pushing ourselves to discover new approaches because we believe that is the best way to develop new solutions.
We say what we do and we do what we say. We don’t oversell our capabilities and our confidence in our abilities.
We are not mind readers, but we work hard to understand people, and we apply our time and energy to help meet their needs.